TERMS & CONDITIONS

1. About these terms

These terms are an agreement between you and 8586 (“we”, “us”), which owns and runs the website 8586.in and sells the 8586 brand of clothing. By using the site or placing an order, you agree to these terms, together with our shipping, returns, exchange & refund and privacy policies, which form part of them. Our business details:

Seller

8586

Website

8586.in · Instagram @eight58six

Customer care

contact form — we reply by email

Complaints

Handled by our customer care team — acknowledged within 48 hours

2. Who can buy

You must be at least 18 years old and able to enter a binding contract under the Indian Contract Act, 1872. If you are under 18, a parent or guardian must place the order. We currently sell and deliver only within India.

3. Products

We sell our own 8586 products and describe them as accurately as we can. Photos are of the actual products, but colours can look slightly different on different screens and in different light, and measurements may vary by about one inch. Prints and hand-finished thread work can vary slightly from piece to piece — this is part of the design. Each product page shows the mandatory declarations, including the country of origin, MRP and seller details.

4. Prices & offers

• Prices are in Indian Rupees (₹). The MRP and the selling price shown both include all taxes.
• The total at checkout shows the price of each item, shipping (free) and the final amount. There are no hidden charges, no COD fee and nothing extra at the door.
• Discounts are shown against the MRP. Offers last while stock lasts, or until the date shown.
• If a price is shown wrongly because of an obvious error, we will tell you before dispatch; you can buy at the correct price or cancel and get a full refund of anything paid.
• Price changes do not affect orders we have already confirmed.

5. Orders & contract

• Placing an order is an offer to buy. The order ID you see is a receipt of your request, not acceptance.
• The contract is formed when we confirm the order (by call, SMS, email, or the status Confirmed on Track order) or when we dispatch it, whichever is first.
• We may limit quantities — currently up to 5 units of one product per order — to keep stock fair for everyone.
• We may decline or cancel an order for the reasons set out in our cancellation policy; if we do, we refund in full anything you paid.

6. Your mobile number & customer record

A valid Indian (+91) mobile number is mandatory for every order. We use it to confirm the order, give it to the courier for delivery, and let you track it. Whether you shop as a guest or with an account, your mobile number acts as your customer ID — your orders are linked to it, and Track order shows an order only when the order ID and that mobile number match. Keep your order IDs private. If your number changes, tell us through the contact form.

7. Your 8586 account

• An account is optional and free. You sign in with Google or a one-time email link; there is no password.
• Keep access to your email account safe — anyone who can open it can sign in to your 8586 account. Sign out on shared devices.
• Use your own details, and add only orders that are yours. One account per person.
• We may suspend or close an account that is used to break these terms or the law. You can delete your account at any time in My account.

8. Payment

• We currently accept Cash on Delivery. Pay the exact order amount to the courier; some couriers also accept UPI at the door.
• When online payments start, they will be processed by an RBI-authorised payment gateway. We will never see or store your full card or UPI details.
• We never ask for an OTP, UPI PIN, card number or password by call, SMS, email or social media.

9. Shipping, returns, refunds & cancellation

Delivery, return, exchange, refund and cancellation are governed by our shipping & delivery policy and returns, exchange & refund policy. In short: free shipping, delivery usually in 7–10 days, 7-day return and exchange, and free cancellation before dispatch.

10. Using the website

You agree not to: place fake, prank or bulk-resale orders; give someone else’s details without permission; misuse our forms or Track order; use bots, scrapers or automated tools on the site; try to break or bypass its security; or upload anything unlawful. We may block or cancel orders and requests that break these rules.

11. Our brand & content

The 8586 name, mountain logo, product designs, prints, photographs, text and the design of this website belong to us or our licensors and are protected by Indian law. You may view and share links to the site for personal, non-commercial use. You may not copy, sell, reproduce or use our content, name or logo — including for listing look-alike products — without our written permission.

12. Feedback & reviews

We do not write fake reviews or pose as customers, and we will never edit a review to change its meaning. If you send us photos or feedback, we will ask your permission before publishing them.

13. Other websites

Our site links to services run by others, such as Instagram and courier tracking pages. Their own terms and privacy policies apply, and we are not responsible for their content.

14. Our responsibility

We are responsible for delivering products that match their description and for the remedies in our policies and under the law. We are not responsible for losses that were not foreseeable, or for delays and failures caused by events outside our reasonable control (force majeure), such as natural disasters, strikes, pandemics or government action. Nothing in these terms limits or excludes any right you have under the Consumer Protection Act, 2019, or any liability that cannot be limited under Indian law.

15. If you misuse the site

If you break these terms or the law while using the site — for example by placing fraudulent orders — you are responsible for the loss this causes us.

16. Complaints & disputes

Please contact us first: most problems are solved quickly through the contact form to our customer care team (see grievance redressal), who acknowledge complaints within 48 hours and resolve them within one month. You can also approach the National Consumer Helpline (1915) or a Consumer Commission through e-Jagriti — under the Consumer Protection Act, 2019 you can file where you live or work. These terms are governed by the laws of India; subject to your rights as a consumer, courts at Ranchi, Jharkhand have jurisdiction.

17. General

• We may update these terms. The version on this page when you place an order applies to that order.
• If any part of these terms is found invalid, the rest still applies.
• If we do not enforce a term right away, we can still enforce it later.